SCOPE OF APPLICATION

These terms & conditions (T&C) apply to all services performed by Reformer Boutique. These T&C become legally binding upon conclusion of the underlying service or sales contract (e.g. by booking classes). Reformer Boutique may change these T&C at any time. The version of the T&C valid at the time of the conclusion of the underlying contract applies.

BOOKINGS & CANCELLATION POLICY

• The Introductionary Offer is only valid once per new customer.

• All transactions and purchases are non-refundable, non-exchangeable and non-transferable.

• Private classes are booked via your teacher either in person, via email oder via mobile.

• Payment is done before the session via Twint or bank transfer. Courses are to be paid via bank transfer.

• The customer shall receive a purchase receipt and an insurance reimbursement form if requested. For the insurance reimbursement form, a minimum of 10 classes and additional information from the customer including the name of the additional health insurance is required.

• All our classes are subject to availability. Spaces are limited, therefore we recommend booking your space early enough.

• All our classes have a 48-hour cancellation policy. If you cancel after this time (late cancel or no show) you will be charged for the full amount. If you are using a class package, a class will be deducted from your remaining classes in your class package.

• When arriving late, your class will just be shorter as we will stick to the previously booked class time.

HEALTH

By booking a class and by using our services you confirm to be physically healthy and able to participate in our classes. You confirm that before booking you made yourself familiar with the classes and that your physical health condition allows you to participate in our classes. You confirm that you do not suffer from any physical limitations, injuries or heart conditions. If you do suffer from injuries, physical limitations, heart conditions, are currently pregnant or postpartum (doctor’s approval which clears you for working out needed), you’re obligated to inform Reformer Boutique before booking any classes or purchasing any services and to wait for Reformer Boutique’s approval for you to attend a class. Reformer Boutique reserves the right to refuse the attendance in classes to anyone whose health could be put at risk exercising in our studio and with Reformer Boutique.

You further agree that you are only attending our classes not suffering from an infectious disease (e.g. Covid). In case you’re noticing symptoms, you further agree not to come to our studio and to inform the Reformer Boutique staff in case you have been at the studio recently.

CLOTHING IN CLASSES

You are asked to bring comfortable workout clothes: pants preferably without any zippers, clips or buttons, a comfortable top, and no shoes needed as we workout barefoot or with non-slip socks which give you more grip on the reformer.

GENERAL TERMS / LIABILITY

The use of our services and equipment happens at your own risk. Reformer Boutique cannot be held liable for negligence. Liability for third parties is excluded.

Reformer Boutique reserves the right to cancel and change schedules, classes, workshops, studio facilities and teachers at any time without prior notice.

Risk for performance passes to you at the time the contract is concluded. If the performance of the duties of Pilates Boutique becomes impossible due to reasons not attributable to Reformer Boutique such as force majeure (e.g. pandemic, governmental restrictions, environmental disasters) Reformer Boutique is released from its obligations. Payments for purchases made are owed and will not be refunded.

You are liable for any damage to the studio or equipment. You agree to follow the instructions of our teachers at all times. Reformer Boutique reserves the right to expel you from our services and our studio if you breach our T&C, in case you infringe our principles and values or show insulting behaviour against our teachers or other clients. If this should happen, we will not be liable for any monetary refunds.